How to Login to Carbonite on Mac

Here's how you can sign in to your Carbonite account on macOS to manage backups, restore files, and secure your data effortlessly.

Sign In to Carbonite on Mac

Tip: Use the same email and password that you use for your Carbonite web login.
Could not sign in. Check your credentials or contact support.

Steps to Login to Carbonite on Mac

1

Open the Carbonite Application

Go to the Applications folder and launch the Carbonite app on your Mac. You can also search for "Carbonite" using Spotlight.

2

Enter Your Email Address

Type in the email associated with your Carbonite account. This should match the one you used during account setup or purchase.

3

Enter Password and Sign In

Enter your password and click "Sign In." If two-step verification is enabled, complete the verification to access your account.

Note: If the app doesn't recognize your login, make sure your macOS and Carbonite app are both updated to the latest version.

Troubleshooting Login Issues on Mac

  • Ensure you're using the correct Carbonite account credentials.
  • Check your internet connection before logging in.
  • Restart the Carbonite app if it becomes unresponsive.
  • Reinstall the app if login continues to fail.
  • Disable any VPN or firewall settings that could block Carbonite's access.
Still having trouble? Click "Start Live Chat" below to reach Carbonite Support for help.